Skills highlighted in blue are preferred key skills
CRE & CS 24x7x365 Contact Center, Monitoring & Incident Response, Ticket Queue Management, L1-L2 Processing, Tech-HyperCare, Validations
Security & Privacy Incidents
Upgrades, Updates, New Deployments, Migrations
Azure / Windows / Networking / MS SQL / Infor LN / e-Emphasys ERP / Cyber Security Related L3 plus R&D
Designing & Implementing Observability & Noise Reduction
Automation & Tech Innovation
Stakeholder & Escalation Management
CRE & CS 24x7x365 Contact Center, Monitoring & Incident Response, Ticket Queue Management, L1-L2 Processing, Tech-HyperCare, Validations
Security & Privacy Incidents
Upgrades, Updates, New Deployments, Migrations
Azure / Windows / Networking / MS SQL / Infor LN / e-Emphasys ERP / Cyber Security Related L3 plus R&D
Designing & Implementing Observability & Noise Reduction
Automation & Tech Innovation
Stakeholder & Escalation Management
CRE & CS 24x7x365 Contact Center, Monitoring & Incident Response, Ticket Queue Management, L1-L2 Processing, Tech-HyperCare, Validations
Security & Privacy Incidents
Upgrades, Updates, New Deployments, Migrations
Azure / Windows / Networking / MS SQL / Infor LN / e-Emphasys ERP / Cyber Security Related L3 plus R&D
Designing & Implementing Observability & Noise Reduction
Automation & Tech Innovation
Stakeholder & Escalation Management
Our client is a BPO with more than 20000 employees across India