Skills highlighted in blue are preferred core skills
A BPO Team Leader opening is available through ZNP Consulting in Kolkata for a professional ready to take ownership. Hands on familiarity with team performance, quality monitoring, shift planning, escalation handling will help the selected candidate contribute effectively. You will review outputs for accuracy, track pending actions, and use shift planning to support reliable delivery. Relevant experience of around 3 to 8 years is preferred, with practical knowledge of the tools and workflows used in this function. You will review outputs for accuracy, track pending actions, and use team performance to support reliable delivery. The position is based in Park Street, Kolkata, and requires coordination with the wider team on delivery priorities. The role offers an opportunity to build depth in the function while contributing to a professional, process led team.
BPO Team Leader opportunity in Kolkata for professionals with 3 to 8 years of relevant experience.
Staffing & Recruiting company based in India.