Call Center Executive

ZNP Consulting is looking for a detail oriented Call Center Executive professional to support work based in Kochi. The team is interested in applicants who can demonstrate working knowledge of inbound calls, outbound follow up, call documentation, service standards. The work requires sound judgement in outbound follow up, attention to detail, and a customer or stakeholder focused approach. Relevant experience of around 0 to 3 years is preferred, with practical knowledge of the tools and workflows used in this function. The successful candidate will contribute through service standards and practical improvements to everyday workflows. This vacancy is mapped to Kakkanad, Kochi, and includes routine collaboration with business stakeholders. Success will be measured through quality, timeliness, stakeholder feedback, and the ability to handle changing priorities.

Call Center Executive opportunity in Kochi for professionals with 0 to 3 years of relevant experience.