Customer Retention Executive

ZNP Consulting is inviting applications for the Customer Retention Executive position in Kolkata. Day to day work covers follow up renewals, offer retention solutions, identify churn risks, and track retention results. Applicants should be comfortable with objection handling, retention calls, customer engagement, and renewals. The assignment is based in Salt Lake, Kolkata, and suits applicants with approximately 2 to 5 years of relevant experience. Maintain accurate records and communicate progress to the reporting manager. Accuracy, service orientation and reliable documentation are important for this position. Selection will include a review of relevant experience and a structured interview.

Customer Retention Executive opportunity in Kolkata focused on retention calls, objection handling and customer engagement. Experience: 2 to 5 years.