Employer

Customer Retention Executive

ZNP Consulting
4L – 8L / yr Full time/Permanent 2 – 5 yrs Rotational Shift Work From Office Kochi Hiring for a Client
Posted today  
Job highlights
  • Customer Retention Executive opportunity in Kochi focused on retention calls, objection handling and customer engagement.
  • Experience: 2 to 5 years.
Core skills
Customer Engagement Renewals Objection Handling Retention Calls

Skills highlighted in blue are preferred core skills

Job description

ZNP Consulting is inviting applications for the Customer Retention Executive position in Kochi. Key responsibilities include identify churn risks, offer retention solutions, follow up renewals, and track retention results. Useful strengths for this role include renewals, customer engagement, objection handling, and retention calls. The assignment is based in Kakkanad, Kochi, and suits applicants with approximately 2 to 5 years of relevant experience. Prioritise daily tasks while following established service standards. The ideal applicant brings practical problem solving skills and consistent process discipline. Selection will include a review of relevant experience and a structured interview.

Customer Retention Executive opportunity in Kochi focused on retention calls, objection handling and customer engagement. Experience: 2 to 5 years.

About the company
ZNP Consulting
Exclusive immediate-hire listing on ZeroNoticePeriod

Staffing & Recruiting company based in India.

Industry
BPO & Customer Support
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Mode of interview
CV Screening HR Interview
Job snapshot
  • Openings 4 positions
  • Primary language English
  • Locality Kakkanad
  • Client ZNP Consulting Other
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