Skills highlighted in blue are preferred key skills
• Own day-to-day responsibilities for the Customer Sales & Support Executive role and deliver agreed objectives within quality and timeline expectations.
• Apply Telesales and Inbound Sales to execute assigned work accurately and consistently.
• Work with relevant stakeholders to plan activities, resolve dependencies and maintain clear communication.
• Review outputs, identify issues or gaps and take corrective action using Outbound Sales and Customer Support.
• Maintain appropriate records, documentation and status updates for assigned processes and deliverables.
• Follow defined operating, quality, compliance and information-security standards applicable to the function.
• Support continuous improvement by identifying process efficiencies, recurring issues and opportunities to improve service or delivery.
• Contribute to team goals through timely execution, knowledge sharing, problem solving and effective stakeholder coordination.
Opportunity for an experienced professional to contribute to customer sales & support executive responsibilities across the defined business or technical function.
Client of Quichire Consulting