Skills highlighted in blue are preferred key skills
Manage customer or order-related requests from initiation through resolution. Check order information, coordinate with the relevant fulfilment or internal team, update system records and communicate status or exceptions to the customer. The position suits candidates who can handle multiple cases while maintaining accuracy and service standards.
Customer Service Associate - E-commerce opportunity with a BPO/BPM client in Ahmedabad, supporting a structured customer operations process.
BPO Client of Careermover