Employer

Customer Support Associate

ZNP Consulting
3L – 5L / yr Full time/Permanent 1 – 3 yrs Rotational Shift Work From Office Kolkata Hiring for a Client
Posted today  
Job highlights
  • Customer Support Associate opportunity in Kolkata focused on customer assistance, query handling and follow ups.
  • Experience: 1 to 3 years.
Core skills
Customer Assistance Query Handling Service Etiquette Follow Ups

Skills highlighted in blue are preferred core skills

Job description

Explore a Customer Support Associate opportunity in Kolkata through ZNP Consulting. Key responsibilities include track pending issues, maintain satisfaction, update case notes, and respond to customer requests. Success in this position calls for service etiquette, customer assistance, query handling, and follow ups. The assignment is based in Salt Lake, Kolkata, and suits applicants with approximately 1 to 3 years of relevant experience. Coordinate promptly with colleagues and external stakeholders. Accuracy, service orientation and reliable documentation are important for this position. Shortlisted applicants will be contacted for further screening and interview coordination.

Customer Support Associate opportunity in Kolkata focused on customer assistance, query handling and follow ups. Experience: 1 to 3 years.

About the company
ZNP Consulting
Exclusive immediate-hire listing on ZeroNoticePeriod

Staffing & Recruiting company based in India.

Industry
BPO & Customer Support
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Mode of interview
CV Screening HR Interview
Job snapshot
  • Openings 4 positions
  • Primary language English & Hindi
  • Locality Salt Lake
  • Client ZNP Consulting Other
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