- Perform environment monitoring, reporting and issue remediation for systems hosted in the Data Center.
- Join a team of highly competent individuals to provide support to the ongoing operation of hosted services for internal customers to the Global Data Center.
- 2.
Skills highlighted in blue are preferred key skills
Perform environment monitoring, reporting and issue remediation for systems hosted in the Data Center.
Join a team of highly competent individuals to provide support to the ongoing operation of hosted services for internal customers to the Global Data Center.
2. Tasks and Responsibilities
Monitor, proactively and reactively respond to changing conditions identified within the central monitoring system for a mission critical environment consisting of:
o Over 1500 virtual servers, based in VMware and physical servers.
Windows Server OS (2008, 2012, 2016, 2019); Standalone and Cluster
Linux (RedHat)
o Database environments (MSSQL and Oracle)
o Infrastructure devices such as load-balancer and fibre channel switches
Identify non-standard or incompliant configurations and automated resolutions to achieve a consistent and desired state
Collaborate with colleagues and business contacts to report issues and identify the root cause and remedial actions.
Provide regular status reports and overview of hosting environment health
Participate in call rotation/duties
3. Additonal skills
Experience of some or all technologies currently deployed in the data center (covered in responsibilities) with particular attention to:
o Basic Windows Linux OS experience essential
o Scripting in Powershell, Python or other common platform language
o Working an Enterprise IT monitoring system
Experience or working knowledge in ITIL processes and standards is an added advantage though not essential
Excellent verbal and written communication skills in English is essential
4. Competencies
Structured approach to daily routines and troubleshooting processes
Interest in applying change and process management rules in a disciplined manner.
Ability and motivation to listen and learn from colleagues and peers
Ability to work in co-operation with vendors and colleagues across multiple business areas and countries.
5. Key Interfaces and Stakeholders
Customers in the different business areas
External providers of technology and services
Team members within the Global data center and Technical Services team as a whole
Perform environment monitoring, reporting and issue remediation for systems hosted in the Data Center.
Join a team of highly competent individuals to provide support to the ongoing operation of hosted services for internal customers to the Global Data Center.
2. Tasks and Responsibilities
Monitor, proactively and reactively respond to changing conditions identified within the central monitoring system for a mission critical environment consisting of:
o Over 1500 virtual servers, based in VMware and physical servers.
Windows Server OS (2008, 2012, 2016, 2019); Standalone and Cluster
Linux (RedHat)
o Database environments (MSSQL and Oracle)
o Infrastructure devices such as load-balancer and fibre channel switches
Identify non-standard or incompliant configurations and automated resolutions to achieve a consistent and desired state
Collaborate with colleagues and business contacts to report issues and identify the root cause and remedial actions.
Provide regular status reports and overview of hosting environment health
Participate in call rotation/duties
3. Additonal skills
Experience of some or all technologies currently deployed in the data center (covered in responsibilities) with particular attention to:
o Basic Windows Linux OS experience essential
o Scripting in Powershell, Python or other common platform language
o Working an Enterprise IT monitoring system
Experience or working knowledge in ITIL processes and standards is an added advantage though not essential
Excellent verbal and written communication skills in English is essential
4. Competencies
Structured approach to daily routines and troubleshooting processes
Interest in applying change and process management rules in a disciplined manner.
Ability and motivation to listen and learn from colleagues and peers
Ability to work in co-operation with vendors and colleagues across multiple business areas and countries.
5. Key Interfaces and Stakeholders
Customers in the different business areas
External providers of technology and services
Team members within the Global data center and Technical Services team as a whole
Perform environment monitoring, reporting and issue remediation for systems hosted in the Data Center.
Join a team of highly competent individuals to provide support to the ongoing operation of hosted services for internal customers to the Global Data Center.
2. Tasks and Responsibilities
Monitor, proactively and reactively respond to changing conditions identified within the central monitoring system for a mission critical environment consisting of:
o Over 1500 virtual servers, based in VMware and physical servers.
Windows Server OS (2008, 2012, 2016, 2019); Standalone and Cluster
Linux (RedHat)
o Database environments (MSSQL and Oracle)
o Infrastructure devices such as load-balancer and fibre channel switches
Identify non-standard or incompliant configurations and automated resolutions to achieve a consistent and desired state
Collaborate with colleagues and business contacts to report issues and identify the root cause and remedial actions.
Provide regular status reports and overview of hosting environment health
Participate in call rotation/duties
3. Additonal skills
Experience of some or all technologies currently deployed in the data center (covered in responsibilities) with particular attention to:
o Basic Windows Linux OS experience essential
o Scripting in Powershell, Python or other common platform language
o Working an Enterprise IT monitoring system
Experience or working knowledge in ITIL processes and standards is an added advantage though not essential
Excellent verbal and written communication skills in English is essential
4. Competencies
Structured approach to daily routines and troubleshooting processes
Interest in applying change and process management rules in a disciplined manner.
Ability and motivation to listen and learn from colleagues and peers
Ability to work in co-operation with vendors and colleagues across multiple business areas and countries.
5. Key Interfaces and Stakeholders
Customers in the different business areas
External providers of technology and services
Team members within the Global data center and Technical Services team as a whole
We have been offering the best candidates to companies based on their needs for over ten years. As a recruitment company, we devote time to learning about candidates' potential capabilities and personality qualities, and we use this knowledge to match them with a suitable position.