Skills highlighted in blue are preferred key skills
Support the Mumbai operations team by processing assigned customer or transaction cases according to documented procedures. Update records accurately, coordinate with the relevant internal team when information is missing, and complete work within agreed turnaround times. The role offers exposure to a structured BPO environment and requires dependable communication and attention to detail.
Escalation Desk Executive role supporting a BPO/BPM process in Mumbai.
BPO Client of Careermover