Skills highlighted in blue are preferred core skills
ZNP Consulting is seeking a capable Customer Service Executive professional for its Kochi hiring requirement. You will collaborate across teams, identify recurring issues, and use service quality to improve turnaround times. Hands on familiarity with customer queries, case resolution, service quality, customer communication will help the selected candidate contribute effectively. The role involves customer queries, while maintaining accurate documentation and following agreed processes. Relevant experience of around 0 to 3 years is preferred, with practical knowledge of the tools and workflows used in this function. The position is based in Aluva, Kochi, and requires coordination with the wider team on delivery priorities. Strong communication, dependable follow up, and a structured approach to problem solving will be important in this position.
Customer Service Executive opportunity in Kochi for professionals with 0 to 3 years of relevant experience.
Staffing & Recruiting company based in India.