Employer

Guest Relations Executive

ZNP Consulting
4L – 8L / yr Full time/Permanent 2 – 5 yrs Rotational Shift Work From Office Mumbai Hiring for a Client
Posted today  
Job highlights
  • Guest Relations Executive opportunity in Mumbai focused on guest experience, complaint handling and service recovery.
  • Experience: 2 to 5 years.
Core skills
Complaint Handling Guest Experience Service Recovery Guest Feedback

Skills highlighted in blue are preferred core skills

Job description

ZNP Consulting is sourcing candidates for a Guest Relations Executive position located in Mumbai. In this role you will capture feedback, assist hotel guests, coordinate resolutions, and manage service requests. Useful strengths for this role include service recovery, guest experience, complaint handling, and guest feedback. The assignment is based in Andheri East, Mumbai, and suits applicants with approximately 2 to 5 years of relevant experience. Prepare clear status updates and follow agreed turnaround times. Strong ownership of assigned tasks and professional stakeholder communication are important. Selection will include a review of relevant experience and a structured interview.

Guest Relations Executive opportunity in Mumbai focused on guest experience, complaint handling and service recovery. Experience: 2 to 5 years.

About the company
ZNP Consulting
Exclusive immediate-hire listing on ZeroNoticePeriod

Staffing & Recruiting company based in India.

Industry
Hospitality & Travel
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Mode of interview
CV Screening HR Interview
Job snapshot
  • Openings 5 positions
  • Primary language English & Hindi
  • Locality Andheri East
  • Client ZNP Consulting Other
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