Employer

Guest Relations Executive

ZNP Consulting
4L – 8L / yr Full time/Permanent 2 – 5 yrs Rotational Shift Work From Office Pune Hiring for a Client
Posted today  
Job highlights
  • Guest Relations Executive opportunity in Pune focused on guest experience, complaint handling and service recovery.
  • Experience: 2 to 5 years.
Core skills
Complaint Handling Guest Experience Service Recovery Guest Feedback

Skills highlighted in blue are preferred core skills

Job description

ZNP Consulting is sourcing candidates for a Guest Relations Executive position located in Pune. Your work will focus on manage service requests, capture feedback, assist hotel guests, and coordinate resolutions. Applicants should be comfortable with complaint handling, guest experience, guest feedback, and service recovery. The assignment is based in Hinjewadi, Pune, and suits applicants with approximately 2 to 5 years of relevant experience. Maintain accurate records and communicate progress to the reporting manager. An organised working style and willingness to learn new processes will be valued. Selection will include a review of relevant experience and a structured interview.

Guest Relations Executive opportunity in Pune focused on guest experience, complaint handling and service recovery. Experience: 2 to 5 years.

About the company
ZNP Consulting
Exclusive immediate-hire listing on ZeroNoticePeriod

Staffing & Recruiting company based in India.

Industry
Hospitality & Travel
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Mode of interview
CV Screening HR Interview
Job snapshot
  • Openings 3 positions
  • Primary language English & Hindi
  • Locality Hinjewadi
  • Client ZNP Consulting Other
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