Skills highlighted in blue are preferred core skills
ZNP Consulting is sourcing candidates for a Guest Relations Executive position located in Kolkata. Key responsibilities include capture feedback, assist hotel guests, manage service requests, and coordinate resolutions. Priority skills are guest experience, guest feedback, complaint handling, and service recovery. The assignment is based in Salt Lake, Kolkata, and suits applicants with approximately 2 to 5 years of relevant experience. Coordinate promptly with colleagues and external stakeholders. An organised working style and willingness to learn new processes will be valued. Selection will include a review of relevant experience and a structured interview.
Guest Relations Executive opportunity in Kolkata focused on guest experience, complaint handling and service recovery. Experience: 2 to 5 years.
Staffing & Recruiting company based in India.