Employer

Guest Relations Executive

ZNP Consulting
4L – 8L / yr Full time/Permanent 2 – 5 yrs Rotational Shift Work From Office Lucknow Hiring for a Client
Posted today  
Job highlights
  • Guest Relations Executive opportunity in Lucknow focused on guest experience, complaint handling and service recovery.
  • Experience: 2 to 5 years.
Core skills
Complaint Handling Guest Experience Service Recovery Guest Feedback

Skills highlighted in blue are preferred core skills

Job description

ZNP Consulting is sourcing candidates for a Guest Relations Executive position located in Lucknow. In this role you will capture feedback, assist hotel guests, manage service requests, and coordinate resolutions. Success in this position calls for guest experience, guest feedback, service recovery, and complaint handling. The assignment is based in Gomti Nagar, Lucknow, and suits applicants with approximately 2 to 5 years of relevant experience. Coordinate promptly with colleagues and external stakeholders. Applicants should be comfortable adapting to operational changes and sharing timely updates. Selection will include a review of relevant experience and a structured interview.

Guest Relations Executive opportunity in Lucknow focused on guest experience, complaint handling and service recovery. Experience: 2 to 5 years.

About the company
ZNP Consulting
Exclusive immediate-hire listing on ZeroNoticePeriod

Staffing & Recruiting company based in India.

Industry
Hospitality & Travel
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Mode of interview
CV Screening HR Interview
Job snapshot
  • Openings 3 positions
  • Primary language English & Hindi
  • Locality Gomti Nagar
  • Client ZNP Consulting Other
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