Employer

Guest Relations Executive

ZNP Consulting
4L – 8L / yr Full time/Permanent 2 – 5 yrs Rotational Shift Work From Office Kochi Hiring for a Client
Posted today  
Job highlights
  • Guest Relations Executive opportunity in Kochi focused on guest experience, complaint handling and service recovery.
  • Experience: 2 to 5 years.
Core skills
Complaint Handling Guest Experience Service Recovery Guest Feedback

Skills highlighted in blue are preferred core skills

Job description

ZNP Consulting is sourcing candidates for a Guest Relations Executive position located in Kochi. Your work will focus on capture feedback, coordinate resolutions, manage service requests, and assist hotel guests. Useful strengths for this role include service recovery, complaint handling, guest feedback, and guest experience. The assignment is based in Kakkanad, Kochi, and suits applicants with approximately 2 to 5 years of relevant experience. Organise assigned work to meet quality and turnaround expectations. The ideal applicant brings practical problem solving skills and consistent process discipline. Selection will include a review of relevant experience and a structured interview.

Guest Relations Executive opportunity in Kochi focused on guest experience, complaint handling and service recovery. Experience: 2 to 5 years.

About the company
ZNP Consulting
Exclusive immediate-hire listing on ZeroNoticePeriod

Staffing & Recruiting company based in India.

Industry
Hospitality & Travel
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Mode of interview
CV Screening HR Interview
Job snapshot
  • Openings 5 positions
  • Primary language English
  • Locality Kakkanad
  • Client ZNP Consulting Other
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