Skills highlighted in blue are preferred key skills
Handle outbound customer conversations relating to pending payments and account follow-ups. Explain outstanding amounts, understand customer concerns, negotiate within approved guidelines and update payment commitments in the CRM. The position requires resilience, professional communication and accurate documentation. Performance is measured through contact quality, commitment conversion, productivity and adherence to compliance requirements.
International Collections Executive opportunity with a BPO/BPM client in Bangalore, supporting a structured customer operations process.
BPO Client of Careermover