Employer

Non Voice Process Associate

ZNP Consulting
3L – 5L / yr Full time/Permanent 1 – 3 yrs Rotational Shift Work From Office Kolkata Hiring for a Client
Posted today  
Job highlights
  • Non Voice Process Associate opportunity in Kolkata focused on email support, chat handling and typing accuracy.
  • Experience: 1 to 3 years.
Core skills
Email Support Ticket Management Typing Accuracy Chat Handling

Skills highlighted in blue are preferred core skills

Job description

ZNP Consulting is sourcing candidates for a Non Voice Process Associate position located in Kolkata. Your work will focus on meet response targets, manage chat queues, answer email tickets, and capture case details. Relevant knowledge includes ticket management, email support, typing accuracy, and chat handling. The assignment is based in Salt Lake, Kolkata, and suits applicants with approximately 1 to 3 years of relevant experience. Maintain accurate records and communicate progress to the reporting manager. The ideal applicant brings practical problem solving skills and consistent process discipline. Selection will include a review of relevant experience and a structured interview.

Non Voice Process Associate opportunity in Kolkata focused on email support, chat handling and typing accuracy. Experience: 1 to 3 years.

About the company
ZNP Consulting
Exclusive immediate-hire listing on ZeroNoticePeriod

Staffing & Recruiting company based in India.

Industry
BPO & Customer Support
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Mode of interview
CV Screening HR Interview
Job snapshot
  • Openings 4 positions
  • Primary language English & Hindi
  • Locality Salt Lake
  • Client ZNP Consulting Other
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