Employer

Non Voice Process Associate

ZNP Consulting
3L – 5L / yr Full time/Permanent 1 – 3 yrs Rotational Shift Work From Office Kochi Hiring for a Client
Posted today  
Job highlights
  • Non Voice Process Associate opportunity in Kochi focused on email support, chat handling and typing accuracy.
  • Experience: 1 to 3 years.
Core skills
Email Support Ticket Management Typing Accuracy Chat Handling

Skills highlighted in blue are preferred core skills

Job description

ZNP Consulting is sourcing candidates for a Non Voice Process Associate position located in Kochi. In this role you will meet response targets, answer email tickets, manage chat queues, and capture case details. Applicants should be comfortable with chat handling, email support, ticket management, and typing accuracy. The assignment is based in Kakkanad, Kochi, and suits applicants with approximately 1 to 3 years of relevant experience. Organise assigned work to meet quality and turnaround expectations. A proactive approach to resolving issues and meeting deadlines will support success. Selection will include a review of relevant experience and a structured interview.

Non Voice Process Associate opportunity in Kochi focused on email support, chat handling and typing accuracy. Experience: 1 to 3 years.

About the company
ZNP Consulting
Exclusive immediate-hire listing on ZeroNoticePeriod

Staffing & Recruiting company based in India.

Industry
BPO & Customer Support
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Mode of interview
CV Screening HR Interview
Job snapshot
  • Openings 4 positions
  • Primary language English
  • Locality Kakkanad
  • Client ZNP Consulting Other
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