Employer

Non Voice Process Associate

ZNP Consulting
3L – 5L / yr Full time/Permanent 1 – 3 yrs Rotational Shift Work From Office Surat Hiring for a Client
Posted today  
Job highlights
  • Non Voice Process Associate opportunity in Surat focused on email support, chat handling and typing accuracy.
  • Experience: 1 to 3 years.
Core skills
Email Support Ticket Management Typing Accuracy Chat Handling

Skills highlighted in blue are preferred core skills

Job description

ZNP Consulting is sourcing candidates for a Non Voice Process Associate position located in Surat. In this role you will answer email tickets, meet response targets, manage chat queues, and capture case details. Relevant knowledge includes ticket management, chat handling, email support, and typing accuracy. The assignment is based in Adajan, Surat, and suits applicants with approximately 1 to 3 years of relevant experience. Track action items and communicate any delays before deadlines. An organised working style and willingness to learn new processes will be valued. Selection will include a review of relevant experience and a structured interview.

Non Voice Process Associate opportunity in Surat focused on email support, chat handling and typing accuracy. Experience: 1 to 3 years.

About the company
ZNP Consulting
Exclusive immediate-hire listing on ZeroNoticePeriod

Staffing & Recruiting company based in India.

Industry
BPO & Customer Support
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Mode of interview
CV Screening HR Interview
Job snapshot
  • Openings 5 positions
  • Primary language English & Hindi
  • Locality Adajan
  • Client ZNP Consulting Other
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