Skills highlighted in blue are preferred core skills
ZNP Consulting is sourcing candidates for a Operations Manager BPO position located in Surat. The position involves review service outcomes, lead contact centre delivery, drive process improvements, and manage staffing. Success in this position calls for client SLAs, operations planning, process improvement, and workforce productivity. The assignment is based in Adajan, Surat, and suits applicants with approximately 6 to 10 years of relevant experience. Maintain accurate records and communicate progress to the reporting manager. An organised working style and willingness to learn new processes will be valued. Please share an updated resume highlighting role relevant responsibilities and achievements.
Operations Manager BPO opportunity in Surat focused on operations planning, client SLAs and workforce productivity. Experience: 6 to 10 years.
Staffing & Recruiting company based in India.