Skills highlighted in blue are preferred key skills
Design and deliver process training for new hires and existing associates. Responsibilities include induction sessions, product/process walkthroughs, role plays, knowledge checks, nesting support and refresher training. Maintain training records and work with operations and quality teams when knowledge gaps are identified. Clear presentation skills and prior BPO training exposure are preferred.
Process Trainer - BPO opportunity with a BPO/BPM client in Mumbai, supporting a structured customer operations process.
BPO Client of Careermover