Skills highlighted in blue are preferred core skills
Join ZNP Consulting in Pune as a Product Support Specialist and contribute to measurable team outcomes. Relevant skills include product troubleshooting, customer case ownership, knowledge base updates, SLA management. The role involves product troubleshooting, while maintaining accurate documentation and following agreed processes. Relevant experience of around 1 to 5 years is preferred, with practical knowledge of the tools and workflows used in this function. Key priorities include knowledge base updates, timely escalation of blockers, and consistent adherence to quality expectations. The role supports hiring needs in Pune, with the work location listed as Kharadi. A focus on continuous learning, compliance with process guidelines, and consistent execution will support success.
Product Support Specialist opportunity in Pune for professionals with 1 to 5 years of relevant experience.
Staffing & Recruiting company based in India.