Employer

Quality Analyst Customer Service

ZNP Consulting
5L – 8L / yr Full time/Permanent 3 – 6 yrs Rotational Shift Work From Office Noida Hiring for a Client
Posted today  
Job highlights
  • Quality Analyst Customer Service opportunity in Noida focused on call audits, quality scoring and coaching.
  • Experience: 3 to 6 years.
Core skills
Coaching Call Audits Compliance Checks Quality Scoring

Skills highlighted in blue are preferred core skills

Job description

Explore a Quality Analyst Customer Service opportunity in Noida through ZNP Consulting. Key responsibilities include share coaching feedback, publish quality trends, identify process gaps, and audit customer interactions. Relevant knowledge includes quality scoring, compliance checks, coaching, and call audits. The assignment is based in Sector 62, Noida, and suits applicants with approximately 3 to 6 years of relevant experience. Prioritise daily tasks while following established service standards. Accuracy, service orientation and reliable documentation are important for this position. Please share an updated resume highlighting role relevant responsibilities and achievements.

Quality Analyst Customer Service opportunity in Noida focused on call audits, quality scoring and coaching. Experience: 3 to 6 years.

About the company
ZNP Consulting
Exclusive immediate-hire listing on ZeroNoticePeriod

Staffing & Recruiting company based in India.

Industry
BPO & Customer Support
Similar roles, by email
New matches like this one, straight to your inbox.
Mode of interview
CV Screening HR Interview
Job snapshot
  • Openings 4 positions
  • Primary language English & Hindi
  • Locality Sector 62
  • Client ZNP Consulting Other
Similar jobs on ZNP
Quality Inspector
ZNP Consulting · Bengaluru
1 Years · 4–9 LPA
Work From Office Immediate
Quality Assurance Executive
ZNP Consulting · Hyderabad
2 Years · 4–9 LPA
Work From Office Immediate
Quality Inspector
ZNP Consulting · Surat
1 Years · 4–8 LPA
Work From Office Immediate
Browse all jobs →