Skills highlighted in blue are preferred core skills
Explore a Quality Analyst Customer Service opportunity in Noida through ZNP Consulting. Key responsibilities include share coaching feedback, publish quality trends, identify process gaps, and audit customer interactions. Relevant knowledge includes quality scoring, compliance checks, coaching, and call audits. The assignment is based in Sector 62, Noida, and suits applicants with approximately 3 to 6 years of relevant experience. Prioritise daily tasks while following established service standards. Accuracy, service orientation and reliable documentation are important for this position. Please share an updated resume highlighting role relevant responsibilities and achievements.
Quality Analyst Customer Service opportunity in Noida focused on call audits, quality scoring and coaching. Experience: 3 to 6 years.
Staffing & Recruiting company based in India.