Employer

Quality Analyst Customer Service

ZNP Consulting
5L – 8L / yr Full time/Permanent 3 – 6 yrs Rotational Shift Work From Office Indore Hiring for a Client
Posted today  
Job highlights
  • Quality Analyst Customer Service opportunity in Indore focused on call audits, quality scoring and coaching.
  • Experience: 3 to 6 years.
Core skills
Coaching Call Audits Compliance Checks Quality Scoring

Skills highlighted in blue are preferred core skills

Job description

Explore a Quality Analyst Customer Service opportunity in Indore through ZNP Consulting. Your work will focus on identify process gaps, audit customer interactions, share coaching feedback, and publish quality trends. Success in this position calls for coaching, call audits, quality scoring, and compliance checks. The assignment is based in Vijay Nagar, Indore, and suits applicants with approximately 3 to 6 years of relevant experience. Collaborate across teams to deliver consistent outcomes. Applicants should be comfortable adapting to operational changes and sharing timely updates. Please share an updated resume highlighting role relevant responsibilities and achievements.

Quality Analyst Customer Service opportunity in Indore focused on call audits, quality scoring and coaching. Experience: 3 to 6 years.

About the company
ZNP Consulting
Exclusive immediate-hire listing on ZeroNoticePeriod

Staffing & Recruiting company based in India.

Industry
BPO & Customer Support
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Mode of interview
CV Screening HR Interview
Job snapshot
  • Openings 3 positions
  • Primary language English & Hindi
  • Locality Vijay Nagar
  • Client ZNP Consulting Other
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