Skills highlighted in blue are preferred core skills
Explore a Quality Analyst Customer Service opportunity in Nagpur through ZNP Consulting. Day to day work covers identify process gaps, publish quality trends, audit customer interactions, and share coaching feedback. Applicants should be comfortable with compliance checks, call audits, coaching, and quality scoring. The assignment is based in Dharampeth, Nagpur, and suits applicants with approximately 3 to 6 years of relevant experience. Prioritise daily tasks while following established service standards. Candidates should demonstrate dependable follow through, clear communication and attention to detail. Please share an updated resume highlighting role relevant responsibilities and achievements.
Quality Analyst Customer Service opportunity in Nagpur focused on call audits, quality scoring and coaching. Experience: 3 to 6 years.
Staffing & Recruiting company based in India.