Skills highlighted in blue are preferred core skills
Explore a Quality Analyst Customer Service opportunity in Bengaluru through ZNP Consulting. Key responsibilities include identify process gaps, publish quality trends, audit customer interactions, and share coaching feedback. Priority skills are compliance checks, coaching, call audits, and quality scoring. The assignment is based in Whitefield, Bengaluru, and suits applicants with approximately 3 to 6 years of relevant experience. Prioritise daily tasks while following established service standards. Accuracy, service orientation and reliable documentation are important for this position. Please share an updated resume highlighting role relevant responsibilities and achievements.
Quality Analyst Customer Service opportunity in Bengaluru focused on call audits, quality scoring and coaching. Experience: 3 to 6 years.
Staffing & Recruiting company based in India.