Skills highlighted in blue are preferred core skills
Explore a Quality Analyst Customer Service opportunity in Pune through ZNP Consulting. The position involves publish quality trends, audit customer interactions, share coaching feedback, and identify process gaps. Success in this position calls for quality scoring, compliance checks, coaching, and call audits. The assignment is based in Hinjewadi, Pune, and suits applicants with approximately 3 to 6 years of relevant experience. Organise assigned work to meet quality and turnaround expectations. Candidates who can work independently while collaborating with a team are encouraged to apply. Please share an updated resume highlighting role relevant responsibilities and achievements.
Quality Analyst Customer Service opportunity in Pune focused on call audits, quality scoring and coaching. Experience: 3 to 6 years.
Staffing & Recruiting company based in India.