Develop and maintain ServiceNow ITSM applications, workflows and business rules based on functional requirements.
Configure forms, fields, workflows, notifications, scripts and integrations across ServiceNow modules.
Build automated processes using orchestration and platform capabilities to reduce manual operational effort.
Integrate ServiceNow with third-party enterprise systems using appropriate APIs and integration patterns.
Troubleshoot production issues, investigate root causes and implement stable corrective solutions.
Follow development standards, testing practices and change-management procedures for platform releases.
Collaborate with business analysts, administrators and stakeholders to translate requirements into usable solutions.
Maintain technical documentation and contribute to ServiceNow architecture, automation and platform improvements.
Develop and maintain ServiceNow ITSM applications, workflows and business rules based on functional requirements.
Employer opportunity.