Skills highlighted in blue are preferred core skills
Explore a BPO Quality Analyst role with ZNP Consulting in Lucknow, where dependable execution and clear communication matter. Work will be aligned to the Aliganj area of Lucknow; applicants should confirm their preferred work arrangement during screening. A useful skills foundation for this role includes call audits, quality scorecards, coaching feedback, compliance checks. Relevant experience of around 1 to 5 years is preferred, with practical knowledge of the tools and workflows used in this function. This position combines hands on work in compliance checks with clear updates, careful record keeping, and follow through. The work requires sound judgement in quality scorecards, attention to detail, and a customer or stakeholder focused approach. The team values ownership, accurate work, collaborative behaviour, and a willingness to improve existing processes.
BPO Quality Analyst opportunity in Lucknow for professionals with 1 to 5 years of relevant experience.
Staffing & Recruiting company based in India.