Skills highlighted in blue are preferred core skills
Explore a BPO Quality Analyst role with ZNP Consulting in Coimbatore, where dependable execution and clear communication matter. This position combines hands on work in compliance checks with clear updates, careful record keeping, and follow through. A useful skills foundation for this role includes call audits, quality scorecards, coaching feedback, compliance checks. The work requires sound judgement in quality scorecards, attention to detail, and a customer or stakeholder focused approach. Relevant experience of around 1 to 5 years is preferred, with practical knowledge of the tools and workflows used in this function. Work will be aligned to the Gandhipuram area of Coimbatore; applicants should confirm their preferred work arrangement during screening. The team values ownership, accurate work, collaborative behaviour, and a willingness to improve existing processes.
BPO Quality Analyst opportunity in Coimbatore for professionals with 1 to 5 years of relevant experience.
Staffing & Recruiting company based in India.