Employer

Specialist Customer Experience Analyst

ZNP Consulting
5L – 12L / yr Full time/Permanent 1 – 5 yrs APAC Shift (6 AM +) Hybrid Coimbatore
Posted today  
Job highlights
  • Customer Experience Analyst opportunity in Coimbatore for professionals with 1 to 5 years of relevant experience.
Core skills
Customer Feedback Analysis Root Cause Identification Service Metrics Improvement Plans

Skills highlighted in blue are preferred core skills

Job description

ZNP Consulting has an opening for a Customer Experience Analyst in Coimbatore, with responsibilities aligned to day to day delivery. You will support operational consistency by using improvement plans, validating results, and addressing exceptions promptly. A useful skills foundation for this role includes customer feedback analysis, root cause identification, service metrics, improvement plans. You will support operational consistency by using root cause identification, validating results, and addressing exceptions promptly. Relevant experience of around 1 to 5 years is preferred, with practical knowledge of the tools and workflows used in this function. Work will be aligned to the Avinashi Road area of Coimbatore; applicants should confirm their preferred work arrangement during screening. Candidates should be organised, responsive, and able to balance individual responsibilities with team commitments.

Customer Experience Analyst opportunity in Coimbatore for professionals with 1 to 5 years of relevant experience.

About the company
ZNP Consulting
Exclusive immediate-hire listing on ZeroNoticePeriod

Staffing & Recruiting company based in India.

Industry
Other
Team size
51-200 Employees
Presence
India
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Mode of interview
CV Screening Client Interview HR Interview
Job snapshot
  • Openings 2 positions
  • Primary language Telugu
  • Locality Avinashi Road
Perks & benefits
Performance incentives Learning opportunities Team support
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