Skills highlighted in blue are preferred core skills
This Gurugram opportunity with ZNP Consulting is suited to a Customer Experience Analyst who enjoys solving practical business problems. This vacancy is mapped to Sohna Road, Gurugram, and includes routine collaboration with business stakeholders. The team is interested in applicants who can demonstrate working knowledge of customer feedback analysis, root cause identification, service metrics, improvement plans. Relevant experience of around 1 to 5 years is preferred, with practical knowledge of the tools and workflows used in this function. You will support operational consistency by using root cause identification, validating results, and addressing exceptions promptly. You will support operational consistency by using improvement plans, validating results, and addressing exceptions promptly. Candidates should be comfortable learning new tools, managing priorities, and working toward defined service or delivery targets.
Customer Experience Analyst opportunity in Gurugram for professionals with 1 to 5 years of relevant experience.
Staffing & Recruiting company based in India.