Skills highlighted in blue are preferred core skills
ZNP Consulting has an opening for a Customer Experience Analyst in Chennai, with responsibilities aligned to day to day delivery. Work will be aligned to the Guindy area of Chennai; applicants should confirm their preferred work arrangement during screening. A useful skills foundation for this role includes customer feedback analysis, root cause identification, service metrics, improvement plans. Relevant experience of around 1 to 5 years is preferred, with practical knowledge of the tools and workflows used in this function. You will support operational consistency by using improvement plans, validating results, and addressing exceptions promptly. You will support operational consistency by using root cause identification, validating results, and addressing exceptions promptly. Candidates should be organised, responsive, and able to balance individual responsibilities with team commitments.
Customer Experience Analyst opportunity in Chennai for professionals with 1 to 5 years of relevant experience.
Staffing & Recruiting company based in India.