Employer

Specialist Customer Experience Analyst

ZNP Consulting
5L – 10L / yr Full time/Permanent 1 – 5 yrs General Shift (9 AM – 6 PM) Hybrid Bengaluru
Posted today  
Job highlights
  • Customer Experience Analyst opportunity in Bengaluru for professionals with 1 to 5 years of relevant experience.
Core skills
Customer Feedback Analysis Root Cause Identification Service Metrics Improvement Plans

Skills highlighted in blue are preferred core skills

Job description

This Bengaluru opportunity with ZNP Consulting is suited to a Customer Experience Analyst who enjoys solving practical business problems. You will support operational consistency by using root cause identification, validating results, and addressing exceptions promptly. The team is interested in applicants who can demonstrate working knowledge of customer feedback analysis, root cause identification, service metrics, improvement plans. You will support operational consistency by using improvement plans, validating results, and addressing exceptions promptly. Relevant experience of around 1 to 5 years is preferred, with practical knowledge of the tools and workflows used in this function. This vacancy is mapped to Manyata Tech Park, Bengaluru, and includes routine collaboration with business stakeholders. Candidates should be comfortable learning new tools, managing priorities, and working toward defined service or delivery targets.

Customer Experience Analyst opportunity in Bengaluru for professionals with 1 to 5 years of relevant experience.

About the company
ZNP Consulting
Exclusive immediate-hire listing on ZeroNoticePeriod

Staffing & Recruiting company based in India.

Industry
Other
Team size
51-200 Employees
Presence
India
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Mode of interview
CV Screening Client Interview HR Interview
Job snapshot
  • Openings 2 positions
  • Primary language Kannada
  • Locality Manyata Tech Park
Perks & benefits
Performance incentives Learning opportunities Team support
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