Skills highlighted in blue are preferred core skills
Explore a Customer Experience Analyst role with ZNP Consulting in Kochi, where dependable execution and clear communication matter. Work will be aligned to the Edappally area of Kochi; applicants should confirm their preferred work arrangement during screening. A useful skills foundation for this role includes customer feedback analysis, root cause identification, service metrics, improvement plans. Relevant experience of around 1 to 5 years is preferred, with practical knowledge of the tools and workflows used in this function. You will support operational consistency by using improvement plans, validating results, and addressing exceptions promptly. You will support operational consistency by using root cause identification, validating results, and addressing exceptions promptly. The team values ownership, accurate work, collaborative behaviour, and a willingness to improve existing processes.
Customer Experience Analyst opportunity in Kochi for professionals with 1 to 5 years of relevant experience.
Staffing & Recruiting company based in India.