Skills highlighted in blue are preferred core skills
ZNP Consulting is looking for a detail oriented Customer Experience Analyst professional to support work based in Hyderabad. You will support operational consistency by using root cause identification, validating results, and addressing exceptions promptly. The team is interested in applicants who can demonstrate working knowledge of customer feedback analysis, root cause identification, service metrics, improvement plans. You will support operational consistency by using improvement plans, validating results, and addressing exceptions promptly. Relevant experience of around 1 to 5 years is preferred, with practical knowledge of the tools and workflows used in this function. This vacancy is mapped to Kondapur, Hyderabad, and includes routine collaboration with business stakeholders. Success will be measured through quality, timeliness, stakeholder feedback, and the ability to handle changing priorities.
Customer Experience Analyst opportunity in Hyderabad for professionals with 1 to 5 years of relevant experience.
Staffing & Recruiting company based in India.