Skills highlighted in blue are preferred core skills
Explore a Customer Experience Analyst role with ZNP Consulting in Surat, where dependable execution and clear communication matter. You will support operational consistency by using improvement plans, validating results, and addressing exceptions promptly. A useful skills foundation for this role includes customer feedback analysis, root cause identification, service metrics, improvement plans. You will support operational consistency by using root cause identification, validating results, and addressing exceptions promptly. Relevant experience of around 1 to 5 years is preferred, with practical knowledge of the tools and workflows used in this function. Work will be aligned to the Sachin area of Surat; applicants should confirm their preferred work arrangement during screening. The team values ownership, accurate work, collaborative behaviour, and a willingness to improve existing processes.
Customer Experience Analyst opportunity in Surat for professionals with 1 to 5 years of relevant experience.
Staffing & Recruiting company based in India.