Employer

Specialist Customer Experience Analyst Surat Vesu

ZNP Consulting
5L – 13L / yr Full time/Permanent 1 – 5 yrs 6 Days / Week Hybrid Surat
Posted today  
Job highlights
  • Customer Experience Analyst opportunity in Surat for professionals with 1 to 5 years of relevant experience.
Core skills
Customer Feedback Analysis Root Cause Identification Service Metrics Improvement Plans

Skills highlighted in blue are preferred core skills

Job description

This Surat opportunity with ZNP Consulting is suited to a Customer Experience Analyst who enjoys solving practical business problems. The team is interested in applicants who can demonstrate working knowledge of customer feedback analysis, root cause identification, service metrics, improvement plans. You will support operational consistency by using root cause identification, validating results, and addressing exceptions promptly. Relevant experience of around 1 to 5 years is preferred, with practical knowledge of the tools and workflows used in this function. You will support operational consistency by using improvement plans, validating results, and addressing exceptions promptly. This vacancy is mapped to Vesu, Surat, and includes routine collaboration with business stakeholders. Candidates should be comfortable learning new tools, managing priorities, and working toward defined service or delivery targets.

Customer Experience Analyst opportunity in Surat for professionals with 1 to 5 years of relevant experience.

About the company
ZNP Consulting
Exclusive immediate-hire listing on ZeroNoticePeriod

Staffing & Recruiting company based in India.

Industry
Other
Team size
11-50 Employees
Presence
India
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Mode of interview
CV Screening HR Interview Video Interviews
Job snapshot
  • Openings 5 positions
  • Primary language Kannada
  • Locality Vesu
Perks & benefits
Performance incentives Learning opportunities Team support
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