Job Description

Job description

6+ years of relevant work experience post MBA; MBA from tier 1 business school

Preferred consulting background (Big 4 - PC level / Accenture Strategy or ATK - Tenured consultant level)

Alternatively industry background (B2C companies - sectors of FS Insurance, or hospitality, travel, telecom, retail, health wellness); requires more number of relevant work ex years if from industry background

Education from Tier I campuses - IIM A/B/C/L, ISB, SPJ, XLRI, MDI, FMS. If Tier II - IIT SOM / XIMB / NM - more number of years of relevant work ex and references required

Job Overview

Job description

6+ years of relevant work experience post MBA; MBA from tier 1 business school

Preferred consulting background (Big 4 - PC level / Accenture Strategy or ATK - Tenured consultant level)

Alternatively industry background (B2C companies - sectors of FS Insurance, or hospitality, travel, telecom, retail, health wellness); requires more number of relevant work ex years if from industry background

Education from Tier I campuses - IIM A/B/C/L, ISB, SPJ, XLRI, MDI, FMS. If Tier II - IIT SOM / XIMB / NM - more number of years of relevant work ex and references required

Work experience areas:

Critical must-haves:

Market sizing and market entry strategy

Design of Customer Experience/ Customer Service design

Customer analytics (Segmentation, Sales, Marketing, Service) resulting in clear business outcomes

Contact (Call) center design, conversion rate process improvement

Business casing / business modeling experience

Multi-channel management, retail store operations management

Sales uplift / revenue growth

If from a consulting background, should have executed and lead small teams on projects (such as market entry strategy, sales process design to execution, digital channel sales uplift for a specific product line etc.)

Good-to-haves:

Experience with startups / front office technologies / payment solutions

Digital Marketing improvement

Loyalty program design and roll out

Marketing RoI improvement

Core skills behaviors:

Strong analytical and problem solving capability

Excellent communication skills - verbal, written, leadership communication

Strong PPT and Excel skills

Team leadership - past experience of leading 2-3 member teams (if consulting background) and 5-8 member teams (if industry background)

Interacting and effectively managing senior client stakeholders

Willingness to stretch, high learning agility (comfort with learning at speed) and can-do attitude

Roles & Responsibilities

Job description

6+ years of relevant work experience post MBA; MBA from tier 1 business school

Preferred consulting background (Big 4 - PC level / Accenture Strategy or ATK - Tenured consultant level)

Alternatively industry background (B2C companies - sectors of FS Insurance, or hospitality, travel, telecom, retail, health wellness); requires more number of relevant work ex years if from industry background

Education from Tier I campuses - IIM A/B/C/L, ISB, SPJ, XLRI, MDI, FMS. If Tier II - IIT SOM / XIMB / NM - more number of years of relevant work ex and references required

Work experience areas:

Critical must-haves:

Market sizing and market entry strategy

Design of Customer Experience/ Customer Service design

Customer analytics (Segmentation, Sales, Marketing, Service) resulting in clear business outcomes

Contact (Call) center design, conversion rate process improvement

Business casing / business modeling experience

Multi-channel management, retail store operations management

Sales uplift / revenue growth

If from a consulting background, should have executed and lead small teams on projects (such as market entry strategy, sales process design to execution, digital channel sales uplift for a specific product line etc.)

Good-to-haves:

Experience with startups / front office technologies / payment solutions

Digital Marketing improvement

Loyalty program design and roll out

Marketing RoI improvement

Core skills behaviors:

Strong analytical and problem solving capability

Excellent communication skills - verbal, written, leadership communication

Strong PPT and Excel skills

Team leadership - past experience of leading 2-3 member teams (if consulting background) and 5-8 member teams (if industry background)

Interacting and effectively managing senior client stakeholders

Willingness to stretch, high learning agility (comfort with learning at speed) and can-do attitude