Telecaller, Telemarketing, Customer Care Executive, Sales Coordinator

  • KHS LG Bearings
  • turbhe
  • Job Applicants : 0
  • Posted Date : 07-12-2023

Job Description

•    Making outbound calls to potential customers or clients.
•    Introducing products or services to customers and explaining their benefits.
•    Handling customer inquiries, answering questions, and providing accurate information.
•    Generating leads and identifying sales opportunities.
•    Conducting market research and gathering customer feedback.
•    Maintaining a database of customer information and call logs.
•    Following up with customers or clients to ensure customer satisfaction.
•    Achieving set targets or sales quotas.
•    Adhering to scripts or guidelines provided by the company.
•    Handling objections and resolving customer complaints.
•    Maintaining a professional and positive attitude during calls.

Job Overview

•    Excellent communication skills, both verbal and written.
•    Ability to persuade and influence customers effectively.
•    Active listening skills to understand customer needs and concerns.
•    Strong customer service and interpersonal skills.
•    Ability to work well in a team and collaborate with colleagues.
•    Proficiency in using telecommunication systems and CRM software.
•    Good organizational and time management skills.
•    Patience and resilience to handle rejection or difficult customers.
•    Basic computer knowledge and familiarity with office software.
•    Ability to multitask and handle a high volume of calls

Roles & Responsibilities

•    Making outbound calls to potential customers or clients.
•    Introducing products or services to customers and explaining their benefits.
•    Handling customer inquiries, answering questions, and providing accurate information.
•    Generating leads and identifying sales opportunities.
•    Conducting market research and gathering customer feedback.
•    Maintaining a database of customer information and call logs.
•    Following up with customers or clients to ensure customer satisfaction.
•    Achieving set targets or sales quotas.
•    Adhering to scripts or guidelines provided by the company.
•    Handling objections and resolving customer complaints.
•    Maintaining a professional and positive attitude during calls.

Job Summary

  • Salary Range : 2 Lakhs - 4 Lakhs a year
  • Job Type : Full time/Permanent
  • Experience : 3 Years
  • Number Of Openings: 5
  • Job Shift : Day Shift
  • Mode of Work: Work From Office
  • Web. Address: www.khsbearings.com
  • Walkin Details:
  • Date: 2023-12-08
  • Time: 10:00
  • Venue for Walkin: Everest Nivara, B-302, 3rd Floor, D-3, MIDC Main Road, Turbhe, Indira Nagar, MIDC Industrial Area, Navi Mumbai, Maharashtra - 400705.
  • Contact Person: Human Resources

Mode of Interview

  • CV Screening
  • Technical Assessment
  • Video Interviews
  • HR Interview
  • White Paper Challenge
  • Walkin

Skills

  • Good Communication Skills

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