Telecaller, Telemarketing, Customer Care Executive, Sales Coordinator

  • KHS LG Bearings
  • turbhe
  • Locality: Navi Mumbai
  • Job Applicants : 0
  • Posted Date : 07-12-2023

Job Description

•    Making outbound calls to potential customers or clients.
•    Introducing products or services to customers and explaining their benefits.
•    Handling customer inquiries, answering questions, and providing accurate information.
•    Generating leads and identifying sales opportunities.
•    Conducting market research and gathering customer feedback.
•    Maintaining a database of customer information and call logs.
•    Following up with customers or clients to ensure customer satisfaction.
•    Achieving set targets or sales quotas.
•    Adhering to scripts or guidelines provided by the company.
•    Handling objections and resolving customer complaints.
•    Maintaining a professional and positive attitude during calls.

Job Overview

•    Excellent communication skills, both verbal and written.
•    Ability to persuade and influence customers effectively.
•    Active listening skills to understand customer needs and concerns.
•    Strong customer service and interpersonal skills.
•    Ability to work well in a team and collaborate with colleagues.
•    Proficiency in using telecommunication systems and CRM software.
•    Good organizational and time management skills.
•    Patience and resilience to handle rejection or difficult customers.
•    Basic computer knowledge and familiarity with office software.
•    Ability to multitask and handle a high volume of calls

Roles & Responsibilities

•    Making outbound calls to potential customers or clients.
•    Introducing products or services to customers and explaining their benefits.
•    Handling customer inquiries, answering questions, and providing accurate information.
•    Generating leads and identifying sales opportunities.
•    Conducting market research and gathering customer feedback.
•    Maintaining a database of customer information and call logs.
•    Following up with customers or clients to ensure customer satisfaction.
•    Achieving set targets or sales quotas.
•    Adhering to scripts or guidelines provided by the company.
•    Handling objections and resolving customer complaints.
•    Maintaining a professional and positive attitude during calls.

Job Summary

  • Salary Range : 2 Lakhs - 4 Lakhs a year
  • Job Type : Full time/Permanent
  • Experience : 3 Years
  • Number Of Openings: 5
  • Job Shift : Day Shift
  • Mode of Work: Work From Office
  • Web. Address: www.khsbearings.com
  • Walkin Details:
  • Date: 2023-12-08
  • Time: 10:00
  • Venue for Walkin: Everest Nivara, B-302, 3rd Floor, D-3, MIDC Main Road, Turbhe, Indira Nagar, MIDC Industrial Area, Navi Mumbai, Maharashtra - 400705.
  • Contact Person: Human Resources

Mode of Interview

  • CV Screening
  • Technical Assessment
  • Video Interviews
  • HR Interview
  • White Paper Challenge
  • Walkin

Skills

  • Good Communication Skills

About Company

Greetings from KHS-LG!! Company Details Thanks for your valuable time; we wish to introduce ourselves as KHS INNOVATION & ENGINEERING LLP, Mumbai. We are manufacture, supply and export bearings. Mission 1. Develop a Distributor/Dealer base of more than 600 across the globe 2. Be amongst the Top 3 quality Bearings manufacturers of India by 2023 3. Possess complete range of Products with optimum quality at right price 4. To replace imported Bearings with our KHS-LG Made in India brand Vision Aspire to become a multinational company with multiple verticals of business & establish the KHS-LG brand in more than 100 countries Immediately Groom Values Integrity at work, Culture of openness, Teamwork, Quality excellence, Customer oriented approach & Empowerment through knowledge K – Knowledge H – High Quality S – Services L – Long Life G – Growth We have served the industry over the past 24 years. Our product range includes Taper Roller Bearings, Spherical Roller Bearings, Ball Bearings, Needle Roller Bearings, Cam Followers, Rod End Bearings, Linear Motion Bearings, Linear Motion Shafts, Spherical Plain Bearings, and One Way Clutch Bearings. We have been approved by over 3000 esteemed OEM Customers. We are your reliable partner for sourcing quality Bearings for Automobile and Industrial Applications, at best value. Our top Customers include: BHEL, BEML, Railways, BFW, Crompton Greaves, Siemens, ACE, Jyoti Limited. Apart from serving domestic market, we also export our products to Europe, North America, South America, Africa and many Asian countries.

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