Skills highlighted in blue are preferred key skills
Assist travellers with reservations, itinerary queries, changes and service requests through the assigned customer-support channel. Capture requirements accurately, explain available options and follow the process for amendments or escalations. Familiarity with travel terminology is useful, while process training will be provided. Good spoken and written English is important for customer-facing interactions.
Travel Customer Support Associate opportunity with a BPO/BPM client in Jaipur, supporting a structured customer operations process.
BPO Client of Careermover