Skills highlighted in blue are preferred key skills
Review user-generated or case-based content against documented policies and route items that require additional investigation. Apply the decision framework consistently, record the reason for each action and maintain confidentiality. The work requires sound judgement within defined guidelines, strong attention to detail and the ability to sustain accuracy across high-volume queues.
Trust & Safety Associate role supporting a BPO/BPM process in Gurgaon.
BPO Client of Careermover