Skills highlighted in blue are preferred key skills
• Own day-to-day responsibilities for the UK Shift Technical Support Specialist role and deliver agreed objectives within quality and timeline expectations.
• Apply Technical Support and LAN Troubleshooting to execute assigned work accurately and consistently.
• Work with relevant stakeholders to plan activities, resolve dependencies and maintain clear communication.
• Review outputs, identify issues or gaps and take corrective action using L1 Support and MS Office.
• Maintain appropriate records, documentation and status updates for assigned processes and deliverables.
• Follow defined operating, quality, compliance and information-security standards applicable to the function.
• Support continuous improvement by identifying process efficiencies, recurring issues and opportunities to improve service or delivery.
• Contribute to team goals through timely execution, knowledge sharing, problem solving and effective stakeholder coordination.
Opportunity for an experienced professional to contribute to uk shift technical support specialist responsibilities across the defined business or technical function.
Client of Quichire Consulting