Employer

Voice Process Associate

ZNP Consulting
4L – 6L / yr Full time/Permanent 1 – 3 yrs Rotational Shift Work From Office Bengaluru Hiring for a Client
Posted today  
Job highlights
  • Voice Process Associate opportunity in Bengaluru focused on inbound calls, call quality and customer verification.
  • Experience: 1 to 3 years.
Core skills
Issue Resolution Inbound Calls Customer Verification Call Quality

Skills highlighted in blue are preferred core skills

Job description

For a Voice Process Associate opening based in Bengaluru, ZNP Consulting is seeking candidates with relevant experience. Your work will focus on resolve first contact issues, verify account details, follow call standards, and handle incoming calls. Success in this position calls for customer verification, inbound calls, call quality, and issue resolution. The assignment is based in Whitefield, Bengaluru, and suits applicants with approximately 1 to 3 years of relevant experience. Coordinate promptly with colleagues and external stakeholders. Candidates who can work independently while collaborating with a team are encouraged to apply. Shortlisted applicants will be contacted for further screening and interview coordination.

Voice Process Associate opportunity in Bengaluru focused on inbound calls, call quality and customer verification. Experience: 1 to 3 years.

About the company
ZNP Consulting
Exclusive immediate-hire listing on ZeroNoticePeriod

Staffing & Recruiting company based in India.

Industry
BPO & Customer Support
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Mode of interview
CV Screening HR Interview
Job snapshot
  • Openings 2 positions
  • Primary language English & Hindi
  • Locality Whitefield
  • Client ZNP Consulting Other
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