Skills highlighted in blue are preferred core skills
ZNP Consulting is sourcing candidates for a Operations Manager BPO position located in Hyderabad. In this role you will review service outcomes, manage staffing, lead contact centre delivery, and drive process improvements. Applicants should be comfortable with workforce productivity, operations planning, client SLAs, and process improvement. The assignment is based in Gachibowli, Hyderabad, and suits applicants with approximately 6 to 10 years of relevant experience. Collaborate across teams to deliver consistent outcomes. Strong ownership of assigned tasks and professional stakeholder communication are important. Please share an updated resume highlighting role relevant responsibilities and achievements.
Operations Manager BPO opportunity in Hyderabad focused on operations planning, client SLAs and workforce productivity. Experience: 6 to 10 years.
Staffing & Recruiting company based in India.