Skills highlighted in blue are preferred core skills
ZNP Consulting is sourcing candidates for a Operations Manager BPO position located in Pune. The position involves review service outcomes, lead contact centre delivery, drive process improvements, and manage staffing. Priority skills are process improvement, client SLAs, operations planning, and workforce productivity. The assignment is based in Hinjewadi, Pune, and suits applicants with approximately 6 to 10 years of relevant experience. Prepare clear status updates and follow agreed turnaround times. Strong ownership of assigned tasks and professional stakeholder communication are important. Please share an updated resume highlighting role relevant responsibilities and achievements.
Operations Manager BPO opportunity in Pune focused on operations planning, client SLAs and workforce productivity. Experience: 6 to 10 years.
Staffing & Recruiting company based in India.