Skills highlighted in blue are preferred core skills
ZNP Consulting is sourcing candidates for a Operations Manager BPO position located in Chennai. Key responsibilities include drive process improvements, lead contact centre delivery, review service outcomes, and manage staffing. Relevant knowledge includes operations planning, workforce productivity, client SLAs, and process improvement. The assignment is based in Guindy, Chennai, and suits applicants with approximately 6 to 10 years of relevant experience. Keep process documentation current and protect confidential information. Strong ownership of assigned tasks and professional stakeholder communication are important. Please share an updated resume highlighting role relevant responsibilities and achievements.
Operations Manager BPO opportunity in Chennai focused on operations planning, client SLAs and workforce productivity. Experience: 6 to 10 years.
Staffing & Recruiting company based in India.