Skills highlighted in blue are preferred core skills
ZNP Consulting is sourcing candidates for a Operations Manager BPO position located in Kolkata. In this role you will review service outcomes, drive process improvements, manage staffing, and lead contact centre delivery. Relevant knowledge includes process improvement, workforce productivity, client SLAs, and operations planning. The assignment is based in Salt Lake, Kolkata, and suits applicants with approximately 6 to 10 years of relevant experience. Coordinate promptly with colleagues and external stakeholders. An organised working style and willingness to learn new processes will be valued. Please share an updated resume highlighting role relevant responsibilities and achievements.
Operations Manager BPO opportunity in Kolkata focused on operations planning, client SLAs and workforce productivity. Experience: 6 to 10 years.
Staffing & Recruiting company based in India.