Skills highlighted in blue are preferred core skills
ZNP Consulting is sourcing candidates for a Operations Manager BPO position located in Ahmedabad. Day to day work covers manage staffing, lead contact centre delivery, review service outcomes, and drive process improvements. Relevant knowledge includes process improvement, client SLAs, workforce productivity, and operations planning. The assignment is based in Navrangpura, Ahmedabad, and suits applicants with approximately 6 to 10 years of relevant experience. Maintain accurate records and communicate progress to the reporting manager. An organised working style and willingness to learn new processes will be valued. Please share an updated resume highlighting role relevant responsibilities and achievements.
Operations Manager BPO opportunity in Ahmedabad focused on operations planning, client SLAs and workforce productivity. Experience: 6 to 10 years.
Staffing & Recruiting company based in India.